Medrabbits

Hybrid app development, consultation

Healthcare / Home Healthcare

Reimagining home healthcare in India

Helping 1000’s of care-needed seniors and patients with in-house testing and care during covid times

UI/UX design

Feature development

Team on demand

Consulting

Talk to Experts

5 Months

Android & ios

Hybrid app development, consultation, team on demand

About Medrabbits

The Medrabbits home healthcare solutions help home healthcare providers work with families to create personalized engagement activities that engage their patients and help them maintain their independence. The company offers a wide range of services to people who are unable to take care of themselves independently because of chronic conditions or aging

5 Months

Set up care with the tap of a button & List specific tasks to help with that day.

Challenges

See who’s coming and exactly when they arrive and leave.

Schedule the time and location for each visit

e feedback after each visit and rate the Care Pro.

Settle payments within the platform.

Problem

Medrabbits is dedicated to supporting individuals who struggle with independence due to chronic conditions or aging. Many home healthcare providers face challenges in engaging patients effectively, especially during the COVID-19 pandemic when elderly clients—often over 60—needed safe, accessible, and personalized care. Families and caregivers required a seamless way to connect with services, manage care, and reduce the burden of manual processes like paper-based reporting, all while ensuring transparency and efficiency.

Each Surveyor collects observations from the field using Surveyor mobile app

Reports directly from the field are tightly integrated with the Manager application for analysis

Result

Medrabbits’ solution delivered impressive outcomes within six months of launch:

8,000+ Caregiving Sessions Booked: Demonstrating strong adoption and trust in the platform.
8.9 Rating in NPS (Net Promoter Score): Reflecting high satisfaction among users and caregivers.
67% User Retention Rate: Indicating sustained engagement and loyalty from clients.

Solution

Crop yield increased by 19%

Insights from data analysis helped to change farming methods

35+ corporations adapted Planto app

Reall-Time Information Access:

Caregivers can access a client’s complete history in real-time via the app, eliminating the need for clients to repeat information.
Mobile devices enable instant entry and viewing of relevant data, allowing for faster and more informed care delivery.
By removing the reliance on paper notes, caregivers save time and reduce errors, enhancing the quality of care.

Crop yield increased by 19%

Insights from data analysis helped to change farming methods

35+ corporations adapted Planto app

Reduced Caregiver Burden:

The shift from paper-based reporting to digital workflows has significantly reduced caregiver fatigue.
Tasks like tracking timesheets, customer maps, mileage, and payroll processing are now automated, minimizing repetition and errors.
Caregivers no longer need to spend time at home managing manual records, improving work-life balance.

Crop yield increased by 19%

Insights from data analysis helped to change farming methods

35+ corporations adapted Planto app

Scheduling Efficiency:

The app optimizes caregiver schedules by factoring in geographical distances between client visits, reducing mileage costs and unnecessary travel.
Efficient scheduling minimizes back-and-forth trips, saving time and resources for both caregivers and agencies

Crop yield increased by 19%

Insights from data analysis helped to change farming methods

35+ corporations adapted Planto app

Additional Features:

A medicine delivery system integrated into the app allows users to order medications from nearby stores, ensuring timely access.
Secure payment gateways and a feedback system enable seamless transactions and continuous improvement based on user input.

Problem

Solution

Real-Time Information Access:

Caregivers can access a client’s complete history in real-time via the app, eliminating the need for clients to repeat information.
Mobile devices enable instant entry and viewing of relevant data, allowing for faster and more informed care delivery.
By removing the reliance on paper notes, caregivers save time and reduce errors, enhancing the quality of care.

Scheduling Efficiency:

The app optimizes caregiver schedules by factoring in geographical distances between client visits, reducing mileage costs and unnecessary travel.
Efficient scheduling minimizes back-and-forth trips, saving time and resources for both caregivers and agencies.

Result

Medrabbits is more than just a home healthcare provider—it’s a partner in empowering independence and improving quality of life. By combining personalized engagement activities with cutting-edge technology, Medrabbits helps families and caregivers create meaningful care experiences. The app’s focus on elderly-friendly UX, real-time information, and reduced caregiver burden ensures that clients receive the care they need while caregivers work more efficiently. From medicine delivery to transparent scheduling, Medrabbits is transforming home healthcare, one session at a time.

Medrabbits’ solution delivered impressive outcomes within six months of launch:

8,000+ Caregiving Sessions Booked: Demonstrating strong adoption and trust in the platform.
8.9 Rating in NPS (Net Promoter Score): Reflecting high satisfaction among users and caregivers.
67% User Retention Rate: Indicating sustained engagement and loyalty from clients.

Medrabbits is dedicated to supporting individuals who struggle with independence due to chronic conditions or aging. Many home healthcare providers face challenges in engaging patients effectively, especially during the COVID-19 pandemic when elderly clients—often over 60—need safe, accessible, and personalized care. Families and caregivers required a seamless way to connect with services, manage care, and reduce the burden of manual processes like paper-based reporting, all while ensuring transparency and efficiency.

Reduced Caregiver Burden:

The shift from paper-based reporting to digital workflows has significantly reduced caregiver fatigue.
Tasks like tracking timesheets, customer maps, mileage, and payroll processing are now automated, minimizing repetition and errors.
Caregivers no longer need to spend time at home managing manual records, improving work-life balance.

Additional Features:

A medicine delivery system integrated into the app allows users to order medications from nearby stores, ensuring timely access.
Secure payment gateways and a feedback system enable seamless transactions and continuous improvement based on user input.

Requirements and Project Scope

Our client, a home healthcare provider from North India needed a tech-driven solution to reach and serve their customers effectively.

Key requirements included:

User-Friendly App for Elderly Users: A mobile app with custom UX design tailored to address the pain points of elderly citizens, ensuring ease of use for booking services and connecting with providers.
Medicine Delivery System: Integration of a feature allowing users to order medicines from nearby stores, enhancing convenience.
Transparency and Communication: Clients needed visibility into caregiver schedules, including who is coming, arrival times, and departure times.
Payment and Feedback: The app had to handle secure payment gateways and store feedback after each visit for continuous improvement.

Solution

Realtime information

MedRabbits’ real-time access to information at any time allows healthcare providers to understand a client’s complete history before meeting them. By eliminating the need for clients to repeat their stories to various field workers, and by not having to spend valuable time searching through paper notes, they can provide care more quickly. On a mobile device, you can enter and view relevant information in real-time.

Result

Crop yield increased by 19%

Insights from data analysis helped to change farming methods

35+ corporations adapted Planto app

Reduced caregiver burden

Eliminating paper-based reporting has also reduced caregiver fatigue. Caretakers used to keep track of their timesheets and customer maps manually, repeating customer details multiple times and even at home. Similarly, paper-based reporting has disappeared from healthcare for tracking mileage and processing payroll, reducing errors significantly.