Reimagining home healthcare in India
Helping 1000’s of care-needed seniors and patients with in-house testing and care during covid times
About Medrabbits
The Medrabbits home healthcare solutions help home healthcare providers work with families to create personalized engagement activities that engage their patients and help them maintain their independence. The company offers a wide range of services to people who are unable to take care of themselves independently because of chronic conditions or aging. Talk to Experts
Requirements and Project Scope
Our client is a home healthcare provider from north India. To reach customers, they wanted to create an app that allowed users to book their services easily and connect with other service providers. This was during the covid time and most of the users are above the age of 60. So they need a custom UX design that is focused on the pain points of elderly citizens. The app also needs a medicine delivery system in which users can buy medicine from a nearby medicine store.
And the customer needed to know exactly who’s coming, when they arrive and when they leave. The application should handle the payment gateways and also store feedback after each visit.
Talk to Experts
Amol Deshmukh
CEO, Medrabbits
Challenges
- Set up care with the tap of a button
- Schedule the time and location for each visit
- List specific tasks to help with that day.
- See who’s coming and exactly when they arrive and leave.
- Settle payments within the platform.
- Get feedback after each visit and rate the Care Pro.
Solution
Realtime information
Reduced caregiver burden
Scheduling efficiency
Result
- 1000+ caregiving sessions booked within 6 months of launch
- 8.9 rating in NPS
- 43 % user retention rate
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